Is there anywhere I can store excess baggage?

Yes‚ we offer complimentary secure storage at our Dar es Salaam Terminal 1 office. Please inquire in advance to ensure space availability.

Is the 20kg baggage allowance inclusive of hand luggage?

Yes. If you anticipate having excess baggage‚ we offer slabs of 10kg starting from $30.00. For loads over 40kg‚ we recommend booking a freight seat (charged at child fare) which permits an extra 75kg.

Is there a discounted fare for children?

Children (2-11 years) are charged 75% of the adult fare. Infants under 2 years fly free if they do not occupy a seat (no baggage allowance included).

What happens if my international flight is delayed and I miss my connection?

If notified 24 hours in advance‚ we can transfer your booking for a fee of 50% of the basic ticket cost. We highly recommend travel insurance to cover these unforeseen delays.

How do I know which Serengeti airstrip to book?

With over 20 airstrips in the Serengeti‚ location is key. Use our interactive map to find the strip nearest to your lodge.

Auric Air welcomes expectant mothers with uncomplicated pregnancies up to the end of 30 weeks.

Requirements:
• Valid Doctor’s certificate or Clinical card.
• Completed MEDI Form (Part 1).
• For safety‚ pregnant passengers are seated in the last single seat near the emergency exit.